Device Replacement Check Using your IMEI Number
Are you unsure on the condition of your device?
If you're buying a used phone or need to repair one, check to see if it was purchased new, is a refurbished model, or is a replacement device issued by the manufacturer via a service request.
All we need is your unique 15-digit IMEI number (call *#06# to get it) and to fill this out on the form below.
How to carry out a Device Replacement Check
with Unlock Phone SIM
Enter your Phone Details
We just need your phone's IMEI number so we can start processing your device replacement check order.
Your Phone's Device Replacement Check
Confirmation of your device replacement check details will be sent to you via an email within 24hrs.
What does it mean if a device has been replaced?
Because of a Manufacturer Service obligation, the item was replaced with a new one.
The replacement product may be brand new or equivalent to a new device in terms of performance and reliability, and it may be locked to a different network / carrier than the one with which it was originally set up.
Our replacement device check not only tells you if a device has been replaced, but it also tells you about the device's warranty status and purchase date. All of this information is available by simply inputting the device's IMEI number.
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